Reset Device password using SADP Tool
(Note: Do not disconnect or power off the recorder or cameras till the process is finished)
Step 1: Select the desired device by clicking on the check box next to the device name and select "forgot password" from the bottom right.
Step 2: Opens a "reset password" window --> Click "Export" (this exports an xml file) and save the file to any location on the computer.
Step 3: send the xml file to firstname.lastname@example.org. You will receive another xml file from the support team for reset.
Step 4: Download and save the file received from the Hinovision Support.
Step 4: Select "Forgot Password" --> on the "reset password" window, select "Import File"
- Click on the folder icon and browse to the received and saved ".xml" file.
- select the xml file.
- Input the new password and confirm password