Unbind NVR/DVR/IP Camera
Note: Performing the below methods for unbinding will require the device login password. If you do not have the password, click the following link:
Method 1: Using the Guarding Vision App
Step 1: Connect your mobile phone to WIFI and make sure you are on the same network as the NVR/DVR/Camera.
Step 2: Open Guarding Vision app and select “More”.
Step 3: Select “+” icon on the top right and select one of the adding methods.
- Select “Scan QR Code” to scan the QR Code from the Platform Access page or the device sticker.
- Select manual adding to enter the serial number of the device as shown on the sticker.
- Select Online Device --> Add to Guarding Vision Server
Step 4: Select “Unbind Device”
Step 5: Enter the password for the NVR/DVR/Camera and the CAPTCHA code as shown. Select “Finish”. You should see the message “The device is unbound from the account”. Now proceed with readding the device to a new account
Method 2: Using the SADP Tool
Step 1: Connect your Laptop/PC to the same network as the NVR/DVR/Camera.
Step 2: Download and install the “SADP Tool” application from the link below.
SADP for Windows: https://app.box.com/s/689l18421knsokmmontcc2v28owmz4om
SADP for MAC: https://app.box.com/s/brssh8rpfbo5gjuzetopbtjwtr5fy7kc
Step 3: Select the device by checking the box next to the device name
Step 4: Select "Unbind" option
Step 5: Enter the Username as “admin”, Password for the NVR/DVR/Camera and the verification code as shown next to the text box.
Step 6: You will see the message “Unbind Successful”.
Method 3: From the NVR local menu
(Note: This method is applicable only to NVRs and DVRs with 4.0GUI or later.)
Step 1: Right Click and select the Home( ) icon on the top left.
Step 2: Select System Network Advanced Platform Access Unbind Enter the password for the NVR or DVR.